You will learn about how internal and external customers create their perceptions of you, your employees and your business. You will walk away with actionable information with which to make changes the very same day. This session is targeted to anyone, from any industry, looking to lead their business to a better future - this training session is a MUST in helping build happy, loyal and lasting clients.
Some of the topics covered will include:
About Brad:
Worthley is an accomplished business consultant with over 35 years of management experience. He is an internationally acclaimed leadership and customer service expert who has trained over a million people in a wide range of industries throughout the world in the last 18 years. He specializes in teaching businesses how to establish and sustain service cultures. Worthley is a world-wide keynote speaker and trainer who consistently delivers content that is not only innovative and powerful, but passionate enthusiastic and entertaining.
***Hosted by the Northwest Business Institute, a division of the South Snohomish County Chamber of Commerce.
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